Educating patients on the steps they need to take during their recovery at home reduces the chances that a patient will need to be readmitted to the hospital.īased on a scale of zero-100, this number represents a comparison of patients’ perspectives of how effectively this hospital communicated with patients about the help they would need after discharge relative to patients’ perspectives of how effectively other hospitals communicated with their patients. The measure also summarizes how often patients reported that they were given written information about symptoms or health problems to watch for during their recovery. The Communication about Discharge measure summarizes how well the hospital staff communicated with patients about the help they would need at home after leaving the hospital. Patients’ perspectives of care are an important part of patient safety.
